SHIPPING DETAILS
1) For the following countries*: Austria, Belgium, Bulgaria, Cechia, Cyprus, Croatia, Denmark, Estonia, Finland, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweeden, France, Monaco, Hungary, Italia.
Free delivery for orders over 90€
Standard Shipping for orders under 89,99€
No minimum order
2) For the United Kingdom**
25€ shipping fee for orders over 150€
Minimum order 150€
** Additional custom fees will be applied upon delivery
3) For the following countries*: Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Uzbekistan, Armenia, Bosnia and Herzegovina, Kosovo, North Macedonia, Moldova, Montenegro, Serbia, Ukraine, Australia, Saudi Arabia, Bahrain, India, Israel, Kuwait, Lebanon, Oman, Pakistan, Qatar, Yemen, Albania, Turkey, Algeria, Egypt, Ethiopia, Ghana, Morocco, Mauritania, Niger, Nigeria, Rwanda, Senegal, Sudan, Tunisia, Bangladesh, Brunei, South Korea, Philippines, Japan, Indonesia, Laos, Singapore, Vietnam, Costa Rica, Cuba, Grenada, Guatemala, Argentina, Brazil, Chile, Ecuador, Paraguay, Peru, Suriname, Uruguay, New Zealand (16 of 17 geographical areas), Mexico, Cambodia, United Arab Emirates, Iraq, Malaysia, Mongolia, Nepal, Hong Kong SAR, Sri Lanka, Taiwan, Thailand, Georgia, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Congo - Kinshasa, Congo-Brazzaville, Ivory Coast, Eritrea, Gabon, Djibouti, Guinea-Bissau, Kenya Liberia, Malawi, Mali, Mauritius, Central African Republic, Seychelles, Sierra Leone, South Africa (8 of 9 provinces), Tanzania, Togo, Uganda, Zambia, Zimbabwe, Anguilla, Dominica, Dominican Republic, Saint Kitts and Nevis, Trinidad and Tobago, Bolivia, Colombia, Guyana, Venezuela, Canada
Free shipping for orders over 170€
Standard Shipping for orders under 169,99€
For the United States of America, please visit our US website
*Additional fee may be applied for remote locations
** Additional custom fees will be applied upon delivery
WE GUARANTEE YOUR SATISFACTION WITH ALL ALYSSA ASHLEY MERCHANDISE
Our products are to be trusted. We will gladly accept returns of products that do not meet your expectations. Simply return your merchandise that hasn't been open in its original condition with the receipt or original invoice to the address below within 7 days from the delivery for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). Shipping costs are not refundable.
If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Please return your merchandise in its original condition within 30 days of delivery, with a copy of the sales invoice to the following address:
PERRIS GROUP SAM
Return & Exchange Department
5 Avenue Des Citronniers
MC 98000
Monaco
Should you need any assistance with your purchase, our customer service staff will be pleased to assist you, please contact us by email at: info@alyssaashley.com or by phone on +377 93.50.72.12. We can be reached Monday-Friday 8:30am to 12:30pm and 2pm to 5pm.
